Returns - Your satisfaction is important to us.
Due to the nature of these products we cannot accept any returns once opened. If your STD Testing product arrives damaged please advise us within 7 days and provide details of the damage. We will arrange a re-shipment of your STD test kits.We can not refund goods that have been lost due to incorrect shipping addresses provided at time of ordering or unclaimed orders following attempted delivery. However if you have entered the wrong address this may be resolved before products are shipped.